Privacy Policy
1. Introduction
Welcome to Crown Auto Distributors ("we," "us," "our"). We value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.crownautodistributors.in (the "Site") and use our services.
2. Information We Collect
We may collect and process the following types of personal information:
Personal Identification Information: Name, email address, phone number, and billing information.
Order Information: Details of the products you purchase and shipping address.
Payment Information: Payment card details or other payment methods.
Usage Data: IP address, browser type, pages visited, and other usage statistics.
Cookies and Tracking Technologies: Information collected through cookies and similar tracking technologies.
3. How We Use Your Information
We use the information we collect for the following purposes:
Order Processing: To fulfill and manage your orders, including shipping and handling.
Customer Support: To provide customer service and respond to inquiries or issues.
Payment Processing: To process payments and prevent fraud.
Marketing and Promotions: To send you promotional materials and updates about our products and services, subject to your preferences.
Site Improvement: To analyze usage trends and improve our Site and services.
Legal Compliance: To comply with legal obligations and protect our rights.
4. Sharing Your Information
We do not sell or rent your personal information to third parties. However, we may share your information with:
Service Providers: Third-party vendors who assist us in operating our Site, processing payments, or fulfilling orders. These parties are bound by confidentiality agreements.
Legal Authorities: When required by law or to protect our rights, we may disclose your information to legal authorities or other entities.
5. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience on our Site. Cookies are small data files stored on your device that help us understand your preferences and improve our services. You can manage your cookie preferences through your browser settings. Please note that disabling cookies may affect your ability to use some features of our Site.
6. Data Security
We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure, so we cannot guarantee absolute security.
7. Your Rights
Depending on your location, you may have the following rights regarding your personal data:
Access: You can request access to the personal data we hold about you.
Correction: You can request corrections to any inaccurate or incomplete data.
Deletion: You can request the deletion of your personal data under certain conditions.
Objection: You can object to the processing of your personal data for certain purposes.
Data Portability: You can request to receive your data in a structured, commonly used format.
To exercise these rights, please contact us at [email protected].
8. Third-Party Links
Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before providing any personal information.
9. Children's Privacy
Our Site is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it promptly.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.
11. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Crown Auto Distributors
4/949-A, Vyloppilly Road, Club Junction,
Pukkattupady Road Edapally P O,
Kochi-682021, Kerala, India, Kerala 682021